At Bubble Bliss Sdn. Bhd. (“we,” “our,” “us”), we aim to provide a smooth, reliable, and delightful shopping experience. This Shipping Policy outlines our processes, timelines, and conditions for the delivery of your orders.
1. Order Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive an order confirmation email once your purchase is completed, followed by a shipping notification with tracking details once your order has been dispatched.
2. Shipping Coverage
- We currently ship within Malaysia (Peninsular Malaysia, Sabah, and Sarawak).
- International shipping may be available upon request; please contact us at mybubblebliss@outlook.com for further assistance.
3. Shipping Methods & Delivery Time
We partner with reliable courier services to ensure safe and timely deliveries. Estimated delivery times are as follows:
- Peninsular Malaysia: 2–5 business days.
- Sabah & Sarawak: 3–7 business days.
- International Orders: Delivery time varies depending on destination (estimated 7–21 business days).
Please note: Delivery times may vary due to courier delays, public holidays, or unforeseen circumstances.
4. Shipping Fees
- Shipping fees will be calculated at checkout based on your delivery address and order weight.
- From time to time, we may offer free shipping promotions — details will be announced on our website or social media.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email/SMS. You can use this to monitor the status of your delivery through the courier’s website.
6. Delivery Issues
- If your package is delayed, lost, or damaged in transit, please contact us at +6017 546 4713 or mybubblebliss@outlook.com.
- We will work closely with our courier partners to resolve the issue as quickly as possible.
- Please ensure that the delivery address provided is accurate and complete. Bubble Bliss is not responsible for delays or losses due to incorrect or incomplete addresses.
7. Customs & Duties (For International Orders)
For international orders, additional customs fees, taxes, or duties may apply depending on your country’s regulations. These charges are the responsibility of the customer.
8. Changes to This Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be reflected on our website immediately.
9. Contact Us
For questions or concerns about shipping, please reach out to us:
Bubble Bliss Sdn. Bhd.
📍 Address: 2-02 & 2-03 (Level 2), Menara Manulife 6, Jalan Gelenggang, Damansara Heights, 50490 Kuala Lumpur, W.P. Kuala Lumpur
📧 Email: mybubblebliss@outlook.com
📞 Phone: +6017 546 4713